Effective Date: May 2025

MiO, a service provided by MiO Technologies, Inc. (“MiO,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our ordering application (“GetMiO” or “the App”) or visit our website at www.getmio.co (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with the App or our website:

a. Personal Information: Information that identifies or can be used to identify you, such as:

- Full name

- Email address

- Phone number

- Business or company name

- Delivery address or location data (where applicable)

- Login credentials and authentication tokens

b. Order & Transaction Data

- Product orders placed through the App

- Purchase history

- User preferences and saved settings

c. Device & Usage Information

- IP address

- Device type and operating system

- Browser type and version

- App usage data (e.g., access times, pages viewed, links clicked)

2. How We Use Your Information

We use collected data to:

- Fulfill and manage your orders

- Provide and improve our Services

- Respond to inquiries or customer support requests

- Send service-related communications and updates

- Analyze usage to enhance user experience and platform performance

- Maintain security and prevent fraud

3. Data Sharing and Disclosure

MiO does not sell, rent, or trade your personal information. We do not share your data with any third parties outside of MiO Technologies, Inc. unless:

- You have been given prior written notice and have consented to such sharing;

- It is required by law, subpoena, or other legal process;

- It is necessary to protect the safety, rights, or property of MiO, our users, or others;

- It is with trusted service providers who perform services on our behalf (e.g., cloud hosting, analytics), under strict confidentiality agreements and only for the purposes outlined in this policy.

4. Data Retention

We retain your data only as long as necessary for the purposes stated in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, misuse, or alteration. These include:

- Secure servers and encrypted communications (HTTPS)

- Role-based access controls

- Regular system monitoring and audits

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

- Access or request a copy of your personal data

- Correct or update your data

- Request deletion of your data

- Withdraw consent or restrict certain processing

- Lodge a complaint with a data protection authority

Please contact us at privacy@getmio.co to exercise your rights.

7. Children’s Privacy

Our Services are intended for users aged 18 and older. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the page. If material changes are made, we will notify users through the App or via email.

9. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact:

MiO Technologies, Inc.

Email: Support@getmio.co

Website: www.getmio.co